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As per the Terms and Conditions for our Online Booking Process from 1st May 2019 we will now be enforcing the recovery of full cost of training courses for any individual who does not attend. Unfortunately, in recent months, the number of people who have booked onto courses and then fail to turn up without cancelling has increased dramatically. As we have a very limited budget to pay for courses this has greatly impacted on our ability to put on sufficient courses to meet demand. As you know we do heavily subsidise the cost of the training for those attending but we have to pay the providers whether attendees turn up or not and we can no longer continue to do this. In future, if an attendee has booked on then fails to give sufficient notice that they are unable to attend, they will be expected to pay the full cost that we are charged by the provider. If you have any questions about this please do not hesitate to contact the Early Years Team. |
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